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Top Digital Transformation Software Every Digital Workspace Should Have

Discover today’s top digital transformation software that every business should have.

Essential Digital Transformation Software

1. Collaborative Suites

Cloud-based collaborative suites enable mobility for everyone. For instance, in cases when employees need to access data and resources remotely. By doing so, access is unlimited wherever the employee is.

Popular examples are:

  • Google’s G Suite– Gmail, Google Docs, Google Drive, Google Sheets, and Google Calendar
  • Microsoft Office 365– MS Word, MS Excel, Microsoft Teams, Outlook, and OneDrive

These tools can also contribute to the excellent collaboration between teams wherever they may be. For example, data management, business processes, and organization are possible even remotely. Thus, preparing everyone around for the new digital era.

2. Communication Tools

Communication is vital, all the more in the new digital workspace. Besides, communication directly impacts the productivity and success of everyone inside out. 

Before, email is the primary means to communicate between teams and departments. But, emails are uneditable, often misplaced, and can even be missent. Today, many organizations opt for digital communication platforms. As a result, the company has a legitimate and centralized location for all important data.

Popular tools are:

  • Slack 
  • Microsoft Teams
  • Skype
  • Zoom
  • Google Chat

For tools such as Slack and Microsoft Teams, it allows you to create specific workgroups or teams. This also allows good communication between projects and departments. Not to mention the active involvement of stakeholders in the process.

Even amidst the pandemic, communication continues through video conferencing. Thus, making business not limited to physical workspaces.

3. Customer Relationship Management (CRM) Tools

Customer relationship management (CRM) tools are important in today’s digital workspace. Besides, this tool can help you keep up with your customers’ increasing demands and needs. For example, a CRM tool can help you gain more insights about your customers, automate tasks, and shorten your sales cycles.

You can find the best suiting CRM tool when it can provide you with the right data that you need. Also, make sure that the tool is integrable with your existing technology.

Popular choices are:

  • Salesforce
  • Hubspot
  • Freshdesk

With CRM tools, you can develop effective customer strategies. Not to mention how it can help you raise and keep your customers’ retention rate.

4. Content Management System (CMS) Tools

Web content presentation is highly important in attracting your customers to purchase. Thus, making content management system (CMS) tools in need. A CMS tool can also help you create and manage your digital content- websites and mobile apps. 

Good and saleable websites are visually appealing, easy to navigate, targeted, and provides relevant information.

Popular choices are:

  • WordPress
  • Prestashop
  • Drupal

Each tool has its own perks, terms, and conditions. But you can also choose to have a tailor-made website. But with it, you need a specific internal team to create and continually manage it for you.

5. Cloud Storage

You can never have a digital workspace without a cloud storage system. Cloud storage is important for teams in scalability, fast deployment, and good data management.

Cloud storage solutions are flexible and are available even on mobile. Indeed, truly transforming the way we work today.

Popular choices are:

  • Google Drive
  • Microsoft OneDrive
  • DropBox
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