Project Manager RPA

How Does Robotic Process Automation Work for SMBs?

How does robotic process automation work for SMBs? 

Robotic Process Automation Market in Surge

Just how fast does the robotic process automation (RPA) market grow? In 2016, the RPA market was already worth more than $270 million. In just a few years, in 2020, the market reaches $2.5 billion. How big of an increase it has!

On the other hand, today, the RPA market is also in surge among small to medium businesses (SMBs). Not to mention that this adoption is surpassing most expectations. As years grow, SMBs and alike are seeing the need for RPA adoption.

If you are an SMB-owner, how can you get started with RPA? Which processes and operations can RPA better serve you? In this post, we will be listing the ways where RPA can hit SMBs.

How Does Robotic Process Automation Work for SMBs

1. Revamp Customer Service

Dealing with hundreds of customer complaints manually can be daunting and time-consuming. Not to mention how customer satisfaction reduces the longer you respond. 

On the other hand, with RPA, customer’s concerns can be addressed in real-time. Perhaps concerns can be grouped and have pre-determined courses of action accordingly. This way, resolving matters are quicker and more efficient.

2. Invoice Processing 

Automating invoices can also improve your customer’s experience. It will take less time to process invoices because bots can do the job instead. Moreover, invoicing is primarily best for automation since it is rule-based and repetitive in nature.

3. Improve Productivity

Employees are now hired not only to spend 8 hours inputting and gathering data. Because with RPA, the bots can do the job instead.

Besides, bots can do the tasks without tiring out without compromising the quality of work. Bots can work 24/7. So workflows continue even when you are away.

4. Hassle-Free Onboarding

Another mundane and repetitive task is employee onboarding. But with RPA, automation can automate the sending of offers. When an employee’s account is created, it triggers an automated workflow to proceed with the process.

Not only does it lighten the onboarding processing, but it also reduces the amount of paperwork HR staff are used to deal with.

5. Payroll

Automating payroll processing can serve your HR staff very well. For example, RPA can standardize payroll processes. 

  • Writing checks
  • Issuing salaries, overtime, commissions, bonuses, raises, wage deductions
  • Calculating expenses
  • Attendance management

These processes are rather automatable. Thus, letting HR staff focus on tasks that need them more.

6. Centralized Data Repository

Storing and sorting through massive data can be both tedious yet necessary even for SMBs. This is why this task appeals mostly to RPA. Because RPA can manage your data all around the clock. RPA can streamline data storage and transmission, for instance.

7. Data Analytics

Data gathering and analysis can be time-consuming and more prone to errors. However, with RPA, bots can ensure to deliver high-quality and useful data.

Bots do excel in this. They do so by how you configure rules in them. So the kind of data they extract is according to what you filtered.

By doing so, you get the data that you only need in less time. These data, in return, can serve as valuable insights in improving internal processes or customer service, for instance.

Digital Adoption RPA

3 Reasons Why Consider Robotic Process Automation Careers

Robotic process automation careers are soaring as much as the demand for automation does. Of course, automation technology alone cannot operate without human capabilities. Although RPA technology minimizes human intervention in tasks. But new exciting roles are also opening along with this new initiative.

In this post, we will be considering 3 major reasons why landing a career in RPA is a worthwhile pursuit. In the end, we will also uncover some quick tips on landing an RPA career.

3 Reasons Why Consider Robotic Process Automation Careers

So here are 3 major reasons why RPA is a worthwhile career to pursue today.

1. Various Industries are Adopting RPA in a Large Scale

At the start, only Fortune 500 companies are adopting RPA in their organizations. It does more than the investment they spent because RPA even doubled their productivity. Thus raising more opportunities and potentials.

As a result, today, even small to medium businesses implement RPA initiatives. Major reasons include, for instance, is to boost efficiency and revenues.

In fact, experts forecast that RPA will reach its ‘near-universal adoption’ in the next five years. Surely, job opportunities are coming along with this massive change affecting all industries.

2. More Skilled RPA Enthusiasts are In-Demand

Rumors say that RPA will replace humans on the job. This may be true, in some respects, but on the other hand, RPA creates brand new job positions.

In fact, more than 50% of experts forecast that RPA will create new job opportunities until 2025. For example, considering the depth and scope of RPA adoption. You can see how RPA is reaching more companies in today’s digital adoption. Of course, new roles are in need for these initiatives.

Besides, RPA, since it is a new initiative, offers a considerable pay of salary for its talents. In line with this, various factors contribute. Namely, location, job position, and level of expertise.

3. Complex yet Easy to Learn

Automation may sound too complex at a glance, but worry not much, RPA is easy to learn. RPA, in fact, employs low code or even no-code technology.

Besides, this field has non-technical jobs. You can consider the following list of roles.

For example:

  • Business Analyst
  • Process Designer
  • Automation Architect
  • Project Manager
  • Process SME
  • RPA Developer

Although this field requires some foundational skills needed for the job, they are learnable through time. Perhaps one should be adept with analytical and problem-solving skills, for instance. Other skills required may include API integration, application development, and data analytics.

Knowing at least one of the most common RPA tools, such as Blue Prism, UiPath or Automation Anywhere- you can further develop expertise in the long run.

Quick Tips on Landing a Career in RPA

  • Learn the basics of RPA through free resources. For example, benefit from free blog articles on websites featuring RPA.
  • Gain hands-on experience through training programs.
  • Benefit from free RPA tools available on the web. 
  • Learn RPA at home. Building the foundational skills in RPA, even online, can help you kickstart your RPA career in the following years.
Digital Adoption Digital Transformation

Top Must-Follow Sites: Robotic Process Automation Articles

Searching for robotic process automation articles along with Google, for sure you will find plenty. But how can you filter these sites into the most credible with the best information?

If you are keeping yourself updated on updates in RPA, then you have come to the right place. In this post, we will be listing the best websites that provide the best RPA articles through their blogs. 

Top Websites to Follow for Robotic Process Automation Articles

So here are 10 websites that you can keep yourself updated with. Perhaps you can subscribe to their weekly newsletters. We will be linking the sites along with the list, so make sure to bookmark them for easier access.

1. Forrester Research

Every year, Forrester Research releases RPA predictions for the following year. This site also provides in-depth research on use cases about RPA.

2. The RPA Academy

If you are looking for a one-stop site for all the known RPA tools, The RPA Academy is the best choice for you. Because this site features and covers insights about business RPA. Particularly on tools such as Blue Prism, UiPath, and Automation Anywhere.

The RPA Academy’s site features all these articles on a single page in their site. The purpose is to help their readers find all the RPA resources on a single page. You will surely not miss any!

3. Sutherland Global

On the other hand, if you are specifically in the fields of insurance or mortgage companies, Sutherland Global is the right destination.

Sutherland Global provides whitepapers that discuss RPA in a more in-depth view. Particularly on implementation of RPA in the said sectors. 

Aside from these, the platform has a collection of RPA blogs that discuss other facets of RPA in more detail.

4. HFS Research

For more carefully researched articles about RPA, the HFS Research is another hub for enthusiasts. This site carefully writes about the subject that aims to inform and help its readers better make decisions with RPA.

5. Apex Systems

Apex Systems, an IT staffing and workforce recruitment firm, also writes blogs about RPA. But to know and get updated on their blogs, you can first log in to their website and subscribe.

6. Perficient 

If you are opting for short reads about RPA, the Perficient blog is your perfect spot. This site provides a short and to-the-point discussion about RPA. Perhaps each material covers only a 3-minute read.

7. Automation Anywhere

Another haven for RPA resources is Automation Anywhere. This platform categorizes its resources. For example, you can choose between RPA integration, benefits, and applications.

8. UiPath

A renowned RPA tool provider, UiPath, shares its helpful RPA insights through its blog. UiPath covers the most common and in-demand topics. For instance, good RPA examples, documentation, strategies, and also tutorials.

9. Automation Edge

Automation Edge also provides classified RPA blogs. You can glean from its market reports, benefits, statistics, and applications, for instance. Therefore stay up-to-date with RPA in the fast-growing market.

10. Skcript x RPA

Lastly, the Skcript x RPA. Whether you are learning the basics of RPA or are implementing it in your real-life businesses, this site is for you. Here, you can glean RPA benefits, impact, implementation, and basics, for instance.