CIO Digital Adoption

Business Industry Digital Adoption in COVID-19

Digital adoption in COVID-19 has been both challenging and rewarding. Never has been the world ever been too connected on the cloud. In fact, a modern-day miracle of launching the business industry 5 years ahead took place in a space of only 8 weeks. All of these happened so rapidly in the time of the COVID era.

The pandemic has taught us to learn to live life in a different light. The world collapsed in a matter of a glance, and no one is too ready. However, with digital adoption, businesses and industries managed to thrive.

A CEO of a large tech company once said, “we are witnessing what will surely be remembered as a historic deployment of remote work and digital access to services across every domain.”

Those words prove true for all of us. Never before have we seen a major historical change that took place in all corners of the earth.

In this post, let us review the ways the COVID-19 pandemic has driven digital adoption in the business industry. You may as well recall the efforts you and your organization have done to adapt. For sure, the lessons are clearer now. With the history behind us, we can create a better future ahead of us.

Business Industry Digital Adoption in COVID-19

So here are three major ways in which the COVID-19 pandemic pushed the digital adoption game in the business industry.

1. Work-from-home (WFM) & Remote Working

In the wake of the pandemic, offices were forced to move remotely overnight. This is something no one in the industry ever predicted to happen.

On the other hand, this has not been the case for some who have adopted digitalization long before COVID-19 began. For instance, a company that stopped using email for 4 years already says that moving remotely “was not that much of a journey”.

Each company has its own story in the COVID-19 era. But to most, this is a grand massive change. Some are coping well, while some are continually struggling.

For instance, along with the comforts of working remotely comes the challenges. These include the following:

2. Internal Digital Channels

Adopting internal digital channels help many in thriving the remote work setup. Digital tools are of prime benefit in fulfilling internal communications and databases.

You may be now getting more familiar with the following tools, for instance:

  • Zoom
  • Google Meet
  • Slack
  • Microsoft Teams
  • DocuSign
  • EmploymentHero
  • Trello

Through this, the remote life has been not that lonely. Teammates can still communicate and see each other, though virtually. Thus making these tools more of a necessity.

3. Change of Customer Behaviours

Along with the change is the change in customer behavior. Since the market is not going out that much to purchase and see things, the marketing industry is making its way through effective e-commerce.

Digital marketing services are increasing in demand. This is to ensure that their digital channels are engaging their customers right. Thus, helping them not to bury themselves over their competitors.

Digital Adoption Digital Transformation

Top Must-Follow Sites: Robotic Process Automation Articles

Searching for robotic process automation articles along with Google, for sure you will find plenty. But how can you filter these sites into the most credible with the best information?

If you are keeping yourself updated on updates in RPA, then you have come to the right place. In this post, we will be listing the best websites that provide the best RPA articles through their blogs. 

Top Websites to Follow for Robotic Process Automation Articles

So here are 10 websites that you can keep yourself updated with. Perhaps you can subscribe to their weekly newsletters. We will be linking the sites along with the list, so make sure to bookmark them for easier access.

1. Forrester Research

Every year, Forrester Research releases RPA predictions for the following year. This site also provides in-depth research on use cases about RPA.

2. The RPA Academy

If you are looking for a one-stop site for all the known RPA tools, The RPA Academy is the best choice for you. Because this site features and covers insights about business RPA. Particularly on tools such as Blue Prism, UiPath, and Automation Anywhere.

The RPA Academy’s site features all these articles on a single page in their site. The purpose is to help their readers find all the RPA resources on a single page. You will surely not miss any!

3. Sutherland Global

On the other hand, if you are specifically in the fields of insurance or mortgage companies, Sutherland Global is the right destination.

Sutherland Global provides whitepapers that discuss RPA in a more in-depth view. Particularly on implementation of RPA in the said sectors. 

Aside from these, the platform has a collection of RPA blogs that discuss other facets of RPA in more detail.

4. HFS Research

For more carefully researched articles about RPA, the HFS Research is another hub for enthusiasts. This site carefully writes about the subject that aims to inform and help its readers better make decisions with RPA.

5. Apex Systems

Apex Systems, an IT staffing and workforce recruitment firm, also writes blogs about RPA. But to know and get updated on their blogs, you can first log in to their website and subscribe.

6. Perficient 

If you are opting for short reads about RPA, the Perficient blog is your perfect spot. This site provides a short and to-the-point discussion about RPA. Perhaps each material covers only a 3-minute read.

7. Automation Anywhere

Another haven for RPA resources is Automation Anywhere. This platform categorizes its resources. For example, you can choose between RPA integration, benefits, and applications.

8. UiPath

A renowned RPA tool provider, UiPath, shares its helpful RPA insights through its blog. UiPath covers the most common and in-demand topics. For instance, good RPA examples, documentation, strategies, and also tutorials.

9. Automation Edge

Automation Edge also provides classified RPA blogs. You can glean from its market reports, benefits, statistics, and applications, for instance. Therefore stay up-to-date with RPA in the fast-growing market.

10. Skcript x RPA

Lastly, the Skcript x RPA. Whether you are learning the basics of RPA or are implementing it in your real-life businesses, this site is for you. Here, you can glean RPA benefits, impact, implementation, and basics, for instance.

Digital Adoption Digital Transformation

Digital Adoption Australia: Top DX Trends in 2021

Uncover digital adoption Australia trends in 2021. 

As 2020 paves the way from the burst of the pandemic, 2021 is sure to become a year of cultural change. Organizations will be redefining their structures and their digital maturity, by all means.

In fact, IDC forecasts that in 2022, digital-centric organizations will respond up to 50% faster and better with business disruptions. This is in comparison with organizations managing to restore existing IT and business resilience.

Certainly, the pressure is high, and the spirit to thrive is alive with the digital transformation pushing. So whether if you are keeping abreast with the latest DX trends of Australia, this post is for you.

After all, keeping yourself on the pace of developments can help you better make decisions. Perhaps for driving innovative changes right, especially in the midst of an economic crisis.

The Pandemic Impact 

Aside from the physical and health issues, the COVID-19 pandemic has impacted the globe in so many unforeseen ways. 

For businesses and organizations, culture disruption is experienced. Also, the forced WFM setups for the human workforce caused more cybercrime opportunities.

Because of these changes, in 2021, businesses and organizations, including in Australia, are redefining their businesses.

True, no one is ready for the quick notice of change in such a short period of time demand. But the ones who are resilient enough to adapt have seen thriving results, compared to the ones who still manage with the existing processes and ways.

Top DX Trends of Digital Adoption Australia

So here are the top DX trends in Australia in 2021.

1. Edge Acceleration

Because of the increasing push for work-from-home setups, reports forecast that up to 80% of investments will be in edge computing. This is due to the changes in business models in most industries.  

Moreover, through edge computing, the transmission of data will be more convenient. Thus, reducing latency issues, for instance.

2. Hybrid by Design

It is expected that by the end of 2021, most industries, of up to 80%, will be shifting towards hybrid technology. Perhaps to cloud-centric foundations and applications of even double the rate before the pandemic started. 

3. Cloud-Centric IT

As more services and workloads rely on the web, more industries will be investing in cloud-centric technologies. Above all, the pandemic seems to be staying for quite some time yet. So investing in such far-sighted technologies can be worthy enough.

4. Digital Resilience

In the coming years, especially in 2023, it is forecasted that up to 75% of ASX companies will be committing to a more technical workforce. 

These investments will be more hybrid and advance in nature. The purpose is more than just to adapt to technology. But for the teams to enable working together real-time even when physically apart.

5. More Automation Investments

As the people workforce will be working more remotely, more automation initiatives will flourish. Moreover, automation will not only address the need of the pandemic. But automation can also address both efficiency and time-sensitivity, all at the same time.

CIO Digital Transformation

Digital Adoption in India: DX Trends for 2021

Discover the top trends of digital adoption in India in 2021. 

As we all have experienced, digital transformation has been literally transforming industries and business cultures from all around the world. Even amidst the gloomy year 2020 has brought each one of us, DX shows its beam of light continually flashing.

Among the countries that have been hardly struck by the pandemic, India is one of the most widely affected. But how does DX help India overcome the business disruption?

In this post, we will be uncovering different DX trends that stood out in India this 2021.

Top DX Trends of Digital Adoption in India

1. Cybersecurity

Adapting to the new normal of digitalization, companies and all sorts of industries now see the dire need of focusing on cybersecurity.

During the adaptation process, many hacking attempts have been experienced.  For instance, data breaches, malicious attacks, server disruptions, and threats. 

In addition, WFM and remote systems are becoming the new norm. Of course, these advancements caused operations to boost. But malicious actors, on the other hand, takes these as more open doors for launching their intentions.

As a result, more budget will be allocated for cybersecurity 2021 and in the coming years. Besides, new rules and strategies will be at the post to combat attacks more effectively.

2. User & Data Privacy

The same with cybersecurity, user and data privacy is of utmost priority as more connections develop more freely. Not to mention, regulatory protocols, like the GDPR, are supervising today’s operations more closely. 

By all means, the pandemic boosts the surge of more digital transformation initiatives. Along with it, are the threats concerning the user and data privacy being shared on the cloud. That is why in 2021, many industries focus on providing their users with the confidentiality and security of personal data.

3. Hybrid Cloud Architecture

Companies will be keener to adopt the hybrid cloud architecture. Through this technology, a massive bulk of data can be better catered to while not compromising privacy and confidentiality.

Not to mention that today’s top tech giants are using this hybrid nature of the cloud. For instance, Google, AWS, Azure, and Oracle. Besides, more innovation of the technology will develop as needs may more require.

4. Work-from-home & Remote Teams

Because of the pandemic, companies have been forced to send their workers to a work-from-home setup. Also, remote teams and virtual working spaces are now being the new norm.

As the pandemic continues to make its waves, this way of working is considered to be a necessity. This has opened new discoveries of the possibilities that the cloud can offer for the digital ecosystem.

Besides, this new normal setup causes an increase in sales of network components, IoT tools and sensors, mobile devices, and computers. Not to mention the growing fame of video conferencing and project management tools.

5. 5G

With more connections in need, more trustworthy and faster bandwidth are becoming the necessity for operations to continue. This is why 5G technology has been recognized today as a significant element in thriving the digital ecosystem.

This year, 5G mobile phones are on the rise. Perhaps with more affordable rates that can be more accessible to the target market.

Digital Adoption Digital Transformation

What Digital Transformation Means For Business

What digital transformation means for business- is something that every leader in this digital age should think of. Many leaders do and are planning to do so. How about you? How is your company getting engaged with digital transformation?

Digital Transformation Today

Digital transformation changes more than business operates. Even in our personal lives, DX indirectly affects us. For example, take the way we interact with each other, the means of entertainment we have, and the way we shop. All of these are becoming more digital today.

This digitalization also affects the business industry. In fact, according to the technology media company, IDG, almost 90% of companies are planning to have a digital-first strategy. However, no more than half of it was able to act. The other half was left on the pre-planning phase yet.

If you find yourself in the same dilemma, know that you are not alone. But, also know that there is still something left for you to do.

In this post, we will be considering what digital transformation can bring to your business. Perhaps re-aligning our business goals with these opportunities can help in developing a more concentrated strategy. 

What Digital Transformation Means for Business

What drives your digital transformation initiative

For many, technology is playing a prime role in getting change. This is unsurprising because when it comes to DX, it is hard to separate technology in the scene. Of course, technology is vital in driving the change.

However, DX is more than just the change of platforms and processes. DX should be more about bringing ‘transformation’ from within. 

On the other hand, advertisements and misconceptions make us believe otherwise. For instance, there is this notion that simply buying a new software can dramatically increase work productivity. But in most cases, to no avail.

Why? Was the software defective? 

The software is not defective, the approach is.

The core of digital transformation should be the way people work inside an organization. It is more about getting things done together with the help of digital technologies.

Of course, digital transformation should not look the same way in every company. But below, you can consider the most common effects of DX in every business. Perhaps these can serve as your guide in shaping DX strategies.

1. It Builds Collaboration

DX helps each member of an organization be engaged in one vision. Different departments may make up an organization, but through DX, they can move as one. 

2. Changes the Traditional Business Culture

Shifting away from the traditional business ways is a requirement for truly meeting DX. through DX, employees can contribute to a better working environment.

3. Cloud-centric 

The goal of being cloud-centric is to choose services that meet the needs of agility. Not to mention that it is more economical. As a result, it streamlines infrastructure and IT costs.

4. Going on Mobile

DX should move organizations to create a more easy and convenient environment for its customers. The best way to do so is to go mobile. Through mobile, more than half of all web traffic is generated.

5. Continuous Change

Lastly, DX should evolve a business into continuous change. Technology is a fast-evolving field. Thus, giving businesses more opportunities to learn and innovate.

CIO Guide Digital Transformation

Digital Transformation USA: Success Stories to Inspire

Uncover and learn from the success stories of digital transformation USA. See how digital transformation transforms and innovates USA businesses. Perhaps you can glean solutions and techniques from these real-life cases that can help you better deliver DX.

Digital Transformation USA: Success Stories to Inspire

So here are successful DX stories from digital transformation in the USA.

1. Microsoft

Who in the IT world does not Microsoft? Microsoft has been renowned for its Office Suite, and Windows operating systems. Although one of the top notches in the market, this innovative company also had to go through the strong competition.

For instance, competition is rising between Amazon, Apple, and more other emerging companies. If without further innovative strategies, this company will soon see others getting much ahead of them.

So in 2014, Microsoft started to re-create digital strategies. Before, Microsoft focuses on traditional software. But since that re-creation, Microsoft began to rethink strategies into a cloud system. This cloud system is not limited to single-use, but this aims to fit itself to both enterprise and personal use.

In addition, aside from personal re-creation, Microsoft also innovated with other technology and software companies. This collaboration led to more opportunities and lucrative partnerships.

Results of Innovation

With what results did Microsoft earn?

Microsoft increased its stock prices dramatically. For example, its market cap reached $1 trillion. In addition, its stock share raised from $38 in 2014 to $136 today. 

2. Honeywell

Another tech giant reaping the rewards of transformation is Honeywell. Although being a digital transformation aid for others, Honeywell itself knew and acknowledged the need for transformation. 

In 2016, Honeywell reduced its industrial market end. For instance, from eight, they minimized it to six. In addition, the company then seeks ways to revamp existing digital solutions. For their customers, Honeywell further improves their service by data. 

Results of Innovation

Honeywell’s cloud-based and data-centric services and devices enable their digital transformation. For instance, their customers now gain better services from better technology solutions. Also, their reinvention of industrial process control, not only benefits their customers but also the insider’s culture.

As a result of innovation, Honeywell increased its stock per share from $95 to $174. All of this results from a period of 4 years of diligence and more careful innovation.

3. Home Depot

Home Depot, a home improvement company, has been successful in its industry for years. But lately, in 2017, this company adopted an expansive DX strategy.

The Home Depot aims to revamp the online shopping UX experience. In addition, it is their aim to improve the quality of their products over quantity. With this expansive transformation, the company invested up to $11 billion for a period of 3 years.

Results of Innovation

In line with the change, Home Depot housed a thousand IT professionals. So these professionals make up a robust IT department. As a result, customer data and insights are now better used for better services and processes. In addition, proper inventory levels for the stores are now with regular consistent maintenance.

Home Depot now rises its stock value from $135 to $215 in only 2 years. Not to mention their revenue growth of more than $17 billion.

Final Thoughts

These examples show how DX should be. It is not an overnight success. For some, it took almost a decade, while for others, a handful of years do. Whichever is the case, careful planning and strategies lead DX more than the mere adaptation of digital technologies.

CIO Digital Transformation

South Australian Government’s Digital Transformation Toolkit Guide

The South Australian Government releases its digital transformation toolkit guide. This guide aims to help South Australian government agencies, departments, and authorities to better develop digital strategies for DX.

In this post, we will be outlining how this DX toolkit works. Also, we will be outlining what a digital transformation strategy means. Lastly, we will be outlining the four tools that comprise this DX toolkit. 

What A Digital Transformation Strategy Is?

Each organization, whether in government or in the business industry, has goals, vision, and purpose. These do vary depending on the needs and scope of work of an organization.

A digital transformation strategy aims to give voice to those goals, vision, and purpose. It executes the action to deliver the end goal.

Neglecting digital transformation strategy is like “implementing just any technology, just in case it may work”. It can be likened to striking the air or running hard and fast on a mere treadmill. You have been exerting the exact effort, but with no definite goal or destination.

By all means, giving careful thought to developing a good digital transformation strategy can do more than the planning stage. Strategies can help maximize the opportunities out of an investment. Thus, better deliver results- more effectively and more efficiently.

Digital Transformation Toolkit: How It Works?

The digital transformation toolkit does not aim to rule any digital transformation initiative. Nor does it define what a successful DX initiative should be.

However, the purpose of this DX toolkit is to provide South Australian government organizations better undertake DX initiatives. Perhaps in developing DX strategies and driving decisions that will surely deliver results.

Moreover, following this guide can help them better drive results in DX. For instance, it aims to make its DX strategies more efficient and effective.

Digital Transformation Toolkit: 4 Tools 

The South Australian Government provides a digital transformation toolkit for its organizations, agencies, and departments.

This toolkit consists of four major tools help the said organization better develop digital strategies.

Besides, this is not supposed to rule out any DX initiative. This toolkit aims to better help the planning, instead.

Below are the four tools and the purpose of which they are provided.

1. Digital Maturity Assessment Tool

The first one, the Digital Maturity Assessment Tool. This tool helps organizations assess their level of digital maturity. 

For instance, identifying key assets and liabilities. By doing so, planning a targeted approach for change is made simpler.

2. Digital Transformation Prioritisation Tool

The Digital Transformation Prioritisation Tool aims to reduce failures in any DX initiatives.


This is done so by proper prioritizing of digital projects.

Four key categories should be considered, for instance:

  • Mandatory criteria
  • Benefits
  • Ease of execution
  • Risk 

3. Digital Strategy Template

The Digital Strategy Template provides South Australian government agencies, departments, and organizations a template for developing their digital strategies.

Moreover, this can help them develop strategies that apply best practices that best fit the Australian government.

4. Digital Strategy Implementation Plan Template

Lastly, the Digital Strategy Implementation Plan Template. This tool aims to help entities map out the plans and strategies over the following years.

The South Australian Government releases the PDF and Word formats of this toolkit on their website. Perhaps you can visit this link and have more information about this digital transformation toolkit.

4 Lessons: Cutting Through the Digital Transformation Hype

The digital transformation hype is concerning today’s directors, senior executives, and CEOs. Not to mention that even with the big amount of investments in DX, many still fail and end up without real results.

In fact, in 2019, the digital transformation risk is of prime concern for most corporate leaders. But, why? Isn’t DX supposed to be a leverage of systems and company culture? 

This is because many organizations invested in DX, yet 70% fail and without results. For instance, in 2019, almost $1.3 trillion was spent on DX. But up to $900 billion went to waste. Unsurprisingly, this causes many to believe that DX is only hype and perhaps not that necessary.

There is more than to the hype of digital transformation. Internal systems, organizational culture, and even the very mindset- all of these can contribute to either success or failure. In this post, we will be listing 4 important lessons in digital transformation. 

4 Lessons: Cutting Through the Digital Transformation Hype

So here are 5 lessons that can lead you into more digital transformation successes.

1. Strategy First Before Investments

Probably one of the major downfall in undertaking DX is putting more focus than necessary on technology. How many times have you heard of this: “Digital transformation is not about technology.”?

Perhaps when leaders think of DX, a specific tool readily comes to mind. Although tools can help and they contribute a lot, DX works more than mere digital tools.

Successful digital transformations drive strategy first before investments in technology. Why? There is no single answer for the “best & innovative tool” in the market. In every organization, needs vary from one vision to another. 

With a clear path of objectives, you are better likely to reach your destination. In the same manner, with clear business goals, you can better reach the results from your investments.

2. Strong Support From the Inside

Many who seek transformations usually gain help and support from outside sources. 

However, among all others, the best support that you can get is from the inside. What’s inside should work further on the outside. 


Insiders or existing employees know the organization way better than any outsource. This intimate knowledge and connection they have with the organization can be a reliable source for insights. Insights that can better lead investments. 

Of course, outsourcing can help, but this should go hand-in-hand with insiders, for instance.

3. Be Customer-Centric

If the goal of the DX is to leverage customer experience, then from the start, planning should be customer-centric. 

In this case, leaders should have more than just assumptions about their customers. In-depth research and customer input should precede the diagnostic phase, for instance. 

4. Acknowledge Employee Resistance

One of the most common factors for slow DX growth is due to employee resistance. Perhaps they perceive that DX ought to replace them with their jobs. So this may lead them to either consciously or subconsciously resisting the change.

So what can you do?

Acknowledge their fears and educate them enough. So let your employees know what DX is for. Help them embrace the change with enough knowledge. 

Final Thoughts

Digital transformation is more than just the hype. DX should be led by strategies and in-house support, more than mere technology.

CIO Guide Digital Transformation

Corporate Digital Transformation Best Practices

How challenging is corporate digital transformation? No matter what the size of an organization is, almost 90% of them admit that DX appears challenging. How much more for bigger companies and entities?

In this post, we will be outlining the top digital transformation best practices. By all means, in any initiative, challenges should come along the way. But by employing best practices, you can overcome such roadblocks and reach the destination successfully.

Corporate Digital Transformation Best Practices

1. In-depth Knowledge of One’s Business

Knowing one’s business should top any DX initiative. Before investing in anything, you must know to whom or to what you are investing. Make sure these are laid clear before anything else.

What should this involve?

  • Deep understanding of the existing business landscape
  • Know your business value proposition

Also, try to be specific as possible. Perhaps nail down the processes and identify gaps for further improvements. Through this, change should have a direct goal.

2. Deep Understanding of the Target Market

Another valuable factor for undertaking change should be your market. Your market consists of your customers and their needs. However, understanding one’s market is not a one-shot initiative. For one thing, customers are never fixed on their needs and wants. They are highly changeable.

So what should you look for?

Know what interests your target market. Perhaps you can handle surveys, and gather customer feedback. 

Another way is by studying how they interact socially. Browse through their comments and feedback on the same products and services. Customers will tell what they want and expect. This way, you can better tailor strategies that meet their needs or even surpass them.

3. Learn from the Marketplace

Aside from learning from your customers, learning from the marketplace itself is a big factor. This involves the same industries that have the same target market that you do. 

So take time to study your competitors. See how they market themselves. For example, see what makes your target market interests them.

Constructive comparison of your business from another can help you better market and serve your clients. Besides, it can help you keep pace with the latest trends and adapt fast.

4. Consider your Available Resources

Of course, no matter how processing a DX initiative may seem, but if without enough resources it simply cannot work.

One central question that you can ask is, “How much time should this project ask? How many resources are available? Also, do we have enough talents for accomplishing the change?”.

5. Research More Than the Surface

Now, you are all set for the deeper side of planning. After careful consideration of your company’s needs, customers, and market, finding the best DX initiative should now follow.

First, see what the current digital landscape has to offer. Find as many options as possible. But, of course, these options should only be limited to what applies to your business needs.

After assessing the digital market, think big. See how implementing these initiatives can better fill the gaps your business is having.

Of course, it is no wise to adapt just anything that seems to apply and work. Evaluate carefully and take it slowly but in speed. 

With careful planning and assessment, any digital transformation initiative should lead to success.

CIO Guide Digital Transformation

Digital Transformation Strategy PPT: Top Hacks In Achieving Best Results

Digital transformation strategy PPT. DX as they have said is not the mere shift of technology tools. But it is about strategy.

How can you develop the most out of your digital transformation strategy? In this post, uncover the best results-driven strategies.

Digital Transformation Strategy PPT

Top Digital Transformation Hacks In Achieving the Best Results

1. Focus on your Customers or Target Market

A founder and CEO of the Frequency Group says, “everything you do should be tied back to a clear understanding of how value is created for the customer”.

This brings us to the lesson of putting customers at the core of any digital transformation initiative. 

Today, customers expect instant gratification and their satisfaction is always our highest stake. So when employing new initiatives, ask, how will this affect the target market? What do the customers expect and how can we reach them?

2. Minimize Friction In Business Processes

As already mentioned, customers should be at the core of any DX initiative. Today, customers want anything on-demand at any given time and place.

Can you streamline your business processes to speed up your services? You can do so by identifying friction in your existing processes. Then, apply changes where necessary. Perhaps see how your customers view your services and tailor changes accordingly.

3. Understand Your Customers Thoroughly

A thorough understanding of your customers requires a lot of hard work and diligent effort. But this surely pays off. Again, a customer-centric DX initiative always has a higher rate of success.

4. Have The Digital Vision & Mindset- See What’s Ahead

Perhaps you may be progressing well in DX, but make sure that you do so with a far-sighted vision. 

What does it mean?

When you employ technologies and strategies, see how this initiative can benefit your future. Do not focus on short-term goals, have the long-range one, instead.

5. Empower Inner Workforce

DX should be viewed as an overall culture change. So everyone, most especially employees, should be equipped and up for the change.

Make sure that employees are getting the best out of digital technology. Encourage and empower them through enough training programs. Also, let them speak of their concerns and assure them that everyone is on board.

6. Make the Best Use of Data

Data is what drives DX. So make sure that you make use of it at its best. DX can let businesses access a massive amount of data. But much of its impact depends on how you make use of it.

7. Collaborate & Let Everyone Have A Share

Success is not a one-man show. So if you lead the company, make sure everyone has their share. 

Also, successful initiatives usually come from collaborated efforts. Through partners and cost-effective solutions, for instance.

8. Employ New Enabling Roles 

Since digital transformation is a new business initiative, employ new business roles accordingly. Chief digital officer, chief data officer, and digital adoption managers, and so on, for instance.

Having them from end-to-end will not only reshape your business but can also speed up the process of DX from within.