What includes a digital transformation business process?
What Is Digital Transformation Business Process?
The digital transformation business process is also known as business process transformation. This refers to the change in business processes. Usually because of a new digital transformation initiative. Also, new business goals can drive this change.
Moreover, a business process transformation is part of BPM. BPM, on the other hand, is larger in nature. But both work together towards the same goal. That is, to boost and streamline the process.
Why Drive Digital Transformation Business Process?
Usually, the main reason for driving change in processes is the need to update and upgrade. Upgrading processes can drive better efficiency. In addition, this enables streamlining operations. Not to mention how you can save up costs.
To guide you, the following are the signs that you need to apply digital transformation business process:
It is when …
- Current processes do not meet business demands
- The business experiences several errors with the existing process
- There is a new technology available to smooth operations
- You are no longer being productive and profitable
How To Do Digital Transformation Business Process?
The following are the steps in implementing a business process transformation.
1. Set Clear Goals
Identify the goals of this change. Perhaps you want to upgrade your existing processes. Why are you upgrading? In addition, you may want to expand your business scope. Is there a new digital tool suitable?
Thus, in any change, you should have a clear ‘why’. This can better help you identify between success & failure.
2. Identify The Baseline
Your baseline should be realistic and reasonable. This should include important data that will show that your DX business process is successful.
The following factors may help you measure:
- Reasonable attempts
- An acceptable measure of failure
Or this could include anything that may affect your measure of success.
C-suite levels should be the prime personas behind this change. They can provide valuable reviews of previous changes. For instance, you can learn from past mistakes. Also, collaboration with the IT team is vital. They can be the guide for available technology resources.
4. Map Out The Ideals
Mapping out an ideal scenario should help you figure out the workflow. Moreover, this should include both human and system tasks.
Now, test your ideas. In this stage, you will see how effective your ideas are. Perhaps you can develop a mock process and set it live. By doing so, you can have a preview of the results for the change. In addition, you can make use of a BPM tool to ease the process.
6. Implement & Monitor
This stage is not the full blast of change. Rather, this stage should involve small teams in the meantime.
For example, the new process shall be executed by this specific team. Then, closely monitor the progress and impact of these changes. By doing so, you can better prepare for a massive change. Likely, a change that will involve the whole company when taken into effect.