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Desktop Automation Vs RPA: Understanding The Difference

What is the difference between desktop automation vs RPA?

The means of accomplishing tasks today are evolving as technology advances. Robotics, for instance, plays a major role in advancement. 

However, two types of automation are gaining confusion- desktop automation and RPA. What is the difference between the two?

You can only understand their differences by understanding their scope.

Desktop Automation Vs RPA

1. Defining Terms

What is desktop automation?

Robotic desktop automation is automation for single users. RDA is usually for a single device. Moreover, it aims to do automation, thus, simplifying daily manual tasks for a user.

What is robotic process automation?

RPA or robotic process automation, on the other hand, is also the use of software tools. However, RPA mostly applies to business settings. Thus, covering a larger scale of automation processes.

2. Key Features of Each

Remote Desktop Automation Key Features

  • Workflow design tool– this feature can help users of RDA to understand the whole process in a visual format. Also, this feature is the most crucial feature in most RDA applications.
  • Drag and drop for workflow process- another feature that eases automation. It helps its users to oversee and monitor workflow through drag and drop options

Robotic Process Automation Key Features

  • No coding necessary- automation is easier with RPA. For example, in tools like Automation Edge, UiPath, Robot Framework, and TagUI- coding is not necessary to get the job done. It formats automation processes by simply forming flowcharts.
  • Security feature- for organizations, automation should deal with multiple departments. With this, a measure of security should be observed as many people will ask for access to automation. But RPA addresses security by allowing role-based permissions for security threats.
  • Dynamic- RPA is best suited for businesses because of its dynamic feature. It can easily adapt to an existing process, for instance. Thus, makes way for easy implementation.

3. Benefits & Differences

Benefits of RDA

  • RDA can improve customer experience. For example, it can help small businesses respond to customer queries fast as possible- quick and on-demand.
  • Ensures compliance. When RDA tools are applied to business processes, it also aids in processes to be 100% compliant with business protocols.
  • RDA can also enable multiple record handling. This is helpful for quickly going through multiple records in less time. So it is truly beneficial in delivering better and quicker results.

Benefits of RPA

  • RPA can let resources be used to their maximum state. Unlike humans, RPA can work tirelessly. Of course, what can tire a robot? Humans often get bored when faced with usual and mundane tasks. Not to mention that it compromises productivity for most. But with RPA, tasks are of no question to be accurate and fastly delivered.
  • More can be done in less time and with lesser costs. RPA takes humans on tasks, thus, eliminates more human workforce inside premises. Besides, RPA is very specific in task handling. As a result, wasting resources is more likely to be avoided.
  • RPA is easy to integrate- even with ongoing processes. Since RPA is dynamic by its built, it poses no threat to IT teams. Because it can easily adapt to existing processes.
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