Categories
CIO CIO Tools

4 Lessons: Cutting Through the Digital Transformation Hype

The digital transformation hype is concerning today’s directors, senior executives, and CEOs. Not to mention that even with the big amount of investments in DX, many still fail and end up without real results.

In fact, in 2019, the digital transformation risk is of prime concern for most corporate leaders. But, why? Isn’t DX supposed to be a leverage of systems and company culture? 

This is because many organizations invested in DX, yet 70% fail and without results. For instance, in 2019, almost $1.3 trillion was spent on DX. But up to $900 billion went to waste. Unsurprisingly, this causes many to believe that DX is only hype and perhaps not that necessary.

There is more than to the hype of digital transformation. Internal systems, organizational culture, and even the very mindset- all of these can contribute to either success or failure. In this post, we will be listing 4 important lessons in digital transformation. 

4 Lessons: Cutting Through the Digital Transformation Hype

So here are 5 lessons that can lead you into more digital transformation successes.

1. Strategy First Before Investments

Probably one of the major downfall in undertaking DX is putting more focus than necessary on technology. How many times have you heard of this: “Digital transformation is not about technology.”?

Perhaps when leaders think of DX, a specific tool readily comes to mind. Although tools can help and they contribute a lot, DX works more than mere digital tools.

Successful digital transformations drive strategy first before investments in technology. Why? There is no single answer for the “best & innovative tool” in the market. In every organization, needs vary from one vision to another. 

With a clear path of objectives, you are better likely to reach your destination. In the same manner, with clear business goals, you can better reach the results from your investments.

2. Strong Support From the Inside

Many who seek transformations usually gain help and support from outside sources. 

However, among all others, the best support that you can get is from the inside. What’s inside should work further on the outside. 

Why?

Insiders or existing employees know the organization way better than any outsource. This intimate knowledge and connection they have with the organization can be a reliable source for insights. Insights that can better lead investments. 

Of course, outsourcing can help, but this should go hand-in-hand with insiders, for instance.

3. Be Customer-Centric

If the goal of the DX is to leverage customer experience, then from the start, planning should be customer-centric. 

In this case, leaders should have more than just assumptions about their customers. In-depth research and customer input should precede the diagnostic phase, for instance. 

4. Acknowledge Employee Resistance

One of the most common factors for slow DX growth is due to employee resistance. Perhaps they perceive that DX ought to replace them with their jobs. So this may lead them to either consciously or subconsciously resisting the change.

So what can you do?

Acknowledge their fears and educate them enough. So let your employees know what DX is for. Help them embrace the change with enough knowledge. 

Final Thoughts

Digital transformation is more than just the hype. DX should be led by strategies and in-house support, more than mere technology.

Categories
CIO Tools RPA

UiPath Reviews: Why Users Choose UiPath?

Further, discover UiPath reviews from different users. 

What Is UiPath?

UiPath is an RPA tool specially designed for end-to-end high-scale automation. Also, UiPath can automate even the most complex tasks in an easy interface manner.

About The Company

UiPath RPA tool is under the private UiPath Corporation. This corporation is also a global software company. It mainly designs the RPA platform, the UiPath tool.

Moreover, UiPath is founded by Romanian entrepreneurs. Namely, Daniel Dines and Marius Tirca. Currently, the company houses about 2,800 employees. In addition, the corporation has its headquarters located in New York of the United States since 2005.

About The Products

Moreover, UiPath has 3 main product suite. 

  • UiPath Studio
  • UiPath Robot
  • Lastly, UiPath Orchestrator

These three work well together. For example, consider the process of automation with these three.

  • UiPath Studio- helps users to plan automation tasks. The tool also comes with an easy to use interface, through visual diagrams. Each diagram represents a certain task, for instance.
  • UiPath Robot– after planning for automation, the Robot then executes the task. Thus, the UiPath Robot is where the action or execution takes place. Moreover, UiPath can work with both attended and unattended automation.
  • Uipath Orchestrator– on the other hand, allows users to monitor all the robots and processes. So this serves as your all-in-one monitoring tool. So this is where you can deploy, schedule, monitor, and manage.

UiPath Reviews

Consider how users make the best use of UiPath in leveraging business processes and demands.

“One of the easiest automation for everyone”

Review By: Software Developer in a Miscellaneous Industry

Size of Firm: 50 million- 250 million USD

Details of integration and development:

  • Deployment took 3-6 months since 2019
  • UiPath is used company-wide in his organization

Key factors that made them choose UiPath:

  • Financial/organizational viability
  • Strong user community
  • Robust services expertise
  • Strong consulting partnership

Benefits from using UiPath: 

  • User experienced improved supplier relationships
  • The company also drives better cost management
  • It enhances their decision making
  • UiPath aids in boosting their business process outcomes

“Inside UiPath you will find the world’s most useful tools”

Review By: Process Management Analyst in Manufacturing Industry

Size of Firm: 250 million- 500 million USD

Details of integration and development:

  • Deployment took 0-3 months since 2018
  • UiPath for small teams and individual

Key factors that made them choose UiPath:

  • To improve cost management
  • To enhance business outcomes
  • Also to drive better revenue growth
  • To enhance business process agility
  • Lastly, to create internal operational efficiencies

Benefits from using UiPath:

  • UiPath’s breadth of services
  • Overall cost factor
  • Not to mention its strong services expertise
  • Product functionality and performance

“Brilliant virtual workforce application, best and easy automation software”

Review By: Finance Analyst in a Finance Industry

Size of Firm: 500 million – 1 billion USD

Details of integration and development:

  • Deployment took 3-6 months
  • UiPath is used to work along with a vendor

Key factors that made them choose UiPath:

  • To drive innovation
  • To better decision making
  • Also to improve compliance and risk management

Benefits from using UiPath: 

  • Customer-centric 
  • Also, a robust user community
  • Strong services expertise
Categories
CIO Guide CIO Role CIO Tools

What Is A Launchctl Mac?

What Is a Launchctl Mac? Launchctl mac is the way to load or unload daemons and agents of launchd. Moreover, Launchctl helps in having subcommands on the command line. Also in connecting or even in changing from standard input.


In launchctl, many subcommands take a specifier. Which shows the target for the subcommand domain or service.


Let’s learn more about Launchctl Mac and its function.

What Is The Difference Between Load And Start and Unload and Stop?

Launchctl Start <label>:

It labels for the job to start. This is generally saving for testing or correcting a specific job.

Launchctl Stop <label>:

It labels the job to stop and is the opposite of start. Also, it is possible to restart the job right away for arranging to stay functioning.

Launchctl Remove <label>:

It removes the job from launchd but before returning, it will not wait for the job to actually stop. So, it did not have errors in managing this one.

Launchctl Load <path>:

You can load and start the job since it is not “disabled”.

Launchctl Unload <path>:

Its function is to stop and unload the job. It still restarts the job on the next login and reboot.

Launchctl Load -w <path>:

Its function is to load and start the job. It also marks the job as “not disabled”. And also still restart the job on the next login and reboot.

Launchctl Unload -w <path>:

Its function is to stop, unload, and disable the job. On the next login and restart, the job will not restart.

Launchctl Subcommands

Launchctl Kickstart

Use launchctl kickstart to [option] target where [option] can be -k to kill the running service before restarting it. Or -p to return the process ID of the service as its output.


There are two ways if you want to run a specific service right away. It either replace an existing service or one that is not set to run otherwise.

Launchctl Reboot

This is the most valuable command for userspace for tearing down. And also for bringing it back up which can save you starting the Mac.


Launchctl reboot, force all open apps and services to quit right away, and then restart your Mac.

Launchctl Reboot Halt

It does the same teardown of userspace, but rebooting at the end instead of shutting down.

Launchctl Reboot Userspace

It tears down userspace but leaves the system running. Also, it forces all open apps to quit, then brings back up userspace again. And depends on the basic system to run.

Launchctl Reboot Logout

It is like the GUI command to log the user out. But, it is much faster for the apps to quit right away without any choices to save open files.

Launchctl Reboot Apps

It ends all the apps you are running except for the Finder and Dock, leaving those, LaunchServices, etc,. Still functioning and doesn’t give the apps in any things as possible as save open files. But, is the perfect way of leaving all open apps very fast.

Conclusion

Launchctl Mac is not a tool for the curious or exploratory. Besides, it does tend to be serious. And if you are not aware of some things, you can bring down macOS around you.

Categories
Business Analyst CIO Tools

Benefits of CIO Dashboards and Best Practices

Chief information officers use CIO dashboards to analyze data. These tools contribute a lot to these executives. Let’s get to know more about it.

Why Do You Need CIO Dashboards

CIOs operate as front liners of business technology. Their most important job description is managing information, technology, and computer systems. They manage those since those technologies are essential in supporting an organization and its goals.

Furthermore, CIOs explain to the board members how those technologies make the company more profitable. However, CIOs need to have easy access to performance metrics to do that. That’s where CIO dashboards come in handy.

CIOs use a dashboard to see key data relevant to IT staff members and other business executives. As a result, this enables everyone to understand how IT systems and functions impact their health. 

Moreover, a CIO dashboard helps everyone on the company see the impact of those systems on the performance of the business as a whole. Additionally, easier data access and understanding provide everyone with the information they need to make important decisions.

Benefits of CIO Dashboards

Maybe you are wondering what benefits a CIO dashboard would give to you. Well, here are some examples:

  • Easy to read and understand. You need a clear view of how your department is performing. Otherwise, you can’t identify which areas need improvement. A chief information officer dashboard put your key metrics in one view. 

This makes essential information easy to find. Furthermore, this makes CIOs easily communicate the data other department members need. This tool helps you save time in digging data. 

  • Measures and monitors performance. You get complete visibility of the happenings in your department. Furthermore, this tool enables you to quickly resolve any company-related issues by measuring the effectiveness of your IT support team.
  • Real-time updates. It is common for many IT departments to get overloaded with requests for new and updated spreadsheets and reports. A dashboard solves that problem. 

This tool updates automatically. As a result, CIOs save a huge amount of time and resources. Moreover, you can act on the data right away and start making improvements.

  • Comparisons made easier. Having data without context makes it useless. A dashboard allows you to compare current data with the data from a previous period or year. Furthermore, this tool helps you find hidden relationships and correlations. Those relationships may be hard to notice in simply looking at an Excel spreadsheet.

Best Practices for A Chief Information Officer Dashboard

The building process for a dashboard varies depending on which software you are using. But, keep these practices in mind when creating a dashboard.

  • Know your purpose. Many fall into the trap of creating a dashboard with too much unnecessary information. To avoid that, know the purpose of the dashboard you’re creating. Focus on meaningful data points.
  • Understand your audience. It is crucial to know your audience to provide the best possible user experience. Moreover, you need to learn to adjust to creating your dashboard for an audience that is not data-minded. Additionally, consider the fact of your audience using mobile phones.
  • Ensure alignment with business goals and outcomes. A dashboard allows business leaders to see where the IT budget is going. 
Categories
CIO CIO Tools

CIO Training Through CioIndex: Learn The Skills Now

Although there are a lot of platforms out there offering CIO training, CIO-Index presents world-class training, unlike most means. What does the CIO-Index program offer?

During a CIO training, it means presenting the eagerness to seek knowledge and improvement. What better way to learn the skills you need than a certified course provider in CIO-Index.

About CIO-Index

AIMIT, the American Institute of Management and Information, helps CIO-Index provide certificates to Chief Information Officers and IT executives. The training, on the other hand, includes courses in business, technology, and management.

Moreover, the platform offers premium content through the instructor’s expertise. Also, the availability of the content 24/7 online and on-demand delivery. Then, as a means of payment, you can pay by check or online.

We will now look at some courses available at their disposal.

IT Governance

This course aims to provide an integrated approach to IT Governance. How? Well, through a framework and a roadmap. This approach must be comprehensive, proven, and structured. Lastly, this course-learning will also be taught through the major components.

Enterprise Architecture Planning

Through this, IT can make more or less. This will define the “good enough” Enterprise Architecture. Also, it will introduce the methods on how to make and develop one. 

IT Strategy Course

You can create a strategic plan for IT. Also, understand the basic concepts regarding IT strategy. Then, the course will help provide you 7 steps to align IT with business. Thus, creating value.

IT Strategy 101

The concept of getting the “big picture” on IT. This online course provides a solution to this problem. How? Through a detailed explanation of where and how IT helps increase value to your business. Thus, you’re stepping into aligning your IT ways to your business needs.

Introduction To Business Information Systems Course

This is a foundation course for IT managers as it introduces key concepts in business information systems. Also, how they are used and why they are important to 21st-century success.

Introduction To Business Course

It is important to learn key business concepts. With that being said, you need this course. Why? Because it explains business concepts.

Business concepts include customer satisfaction, business ethics, and managerial entrepreneurship. Also, change management and international business.

Introduction To Organizational Behavior

You will learn the key concepts in group dynamics in a business setting. At the end of this course, you will know how to lead teams using concepts and frameworks in organizational behavior. 

Communication Skills For The Business Leader

For business leaders, this course will teach you communication skills. Also, be educated on key concepts in business communications, understand your audience, and tailor your message.

Furthermore, you will know how to write for effect, how to present for impact, how to process feedback, how to communicate in different situations, and how to engage in two-way conversations.

Organizational Change

Well, in this course you’ll learn key concepts in organizational change management. Thus, embedding the capability to deal with change, and how to lead the organization through continuous change.

Categories
CIO CIO Guide CIO Tools

CIO Dashboard: The Benefits And Best Practices

Having the right data to make informed decisions is vital for every CIO. And that’s the importance of the CIO dashboard. But, what is a CIO dashboard? And how will you build one?

What Is A CIO Dashboard?

Well, it is an IT dashboard. And normally, it provides a view of details about the company’s information technology systems and programs.

This dashboard allows senior IT personnel to make decisions regarding IT infrastructure. It also enables them to support decisions regarding the investment and management of IT resources.

CIOs and It leaders operate at the forefront of business technology. It’s because their priority is to manage the information, technology, and computer systems. Which in turn important to support the organization and its goals.

Aside from that, IT leaders are responsible for articulating the value of that technology. So they must explain how it makes the company profitable. However, easy access to performance metrics is what they need.

Therefore, they need a CIO dashboard. It’s because this dashboard can also be used to visualize key operational metrics. Which are relevant to IT staff members and other company executives.

What Are The Benefits Of the CIO Dashboard?

Why would you want to build a CIO dashboard in the first place? It’s because it will give you the following benefits.

Allos You To Measure And Monitor Performance

You will completely see what’s going on in the department. By measuring the effectiveness of your support team, you can resolve any staffing, security, or project-related issues quickly.

Easy To Read And Understand

The dashboard puts your key metrics in one view. Thus, you will easily find the information you need. And it will also be easy for you to communicate it to other members of your department. Also, it will be easy for you to identify areas that need some improvements.

The CIO Dashboard Updates In Real-Time

You can save more time and resources. It’s because this dashboard updates automatically. Thus, you can proceed with the data right away. And start making improvements.

It’s Easy To Make Comparisons

Well, dashboards allow you to compare the current data points from the previous records. Besides, it also allows you to see hidden relationships and correlations. Which you may not notice if you’re using an Excel spreadsheet.

Create A Dashboard That Will Be Used By Your IT Team

Top KPIs For CIOs

The following are the top KPIs you may want to track with your dashboard:

  • Operational Metrics
  • Organizational Metrics
  • Cost Management metrics
  • Customer satisfaction metrics
  • Security metrics, and
  • The quality assurance metrics

The CIO Dashboard Best Practices

  • You have to know your purpose. Knowing the purpose of the dashboard you are creating will help you easily separate the meaningful data points and focus on those.
  • Understand your audience. You may ask yourself, “who is this dashboard for?” and “how will they be viewing the dashboard?” Knowing the answers to these questions is very important to give the best possible user experience.
  • Ensure alignment with business goals and outcomes. The dashboard makes it easier for IT professionals to communicate the value of their work effectively.
  • The storyboarding. Planning how you’d like your dashboard to look and what story you want it to tell in advance will minimize running into unexpected and frustrating roadblocks.
Categories
CIO CIO Tools Cybersecurity

CIO Communities: Driven By Innovation, Not By Competition

What if I tell you that you are not alone? Of course, we do have CIO communities to prove that. In fact, there are a lot of communities around the world that share the same job as you.

Moreover, you can now connect to fellow CIOs from different organizations. Not just an ordinary organization, but the world’s leading organizations.

As a result, you can now share with other IT leaders about the practices, ideas, and issues surrounding technology.

Goals Of The Evanta Platform

  • Exchanging knowledge by helping others with best practices. Also, exchange strategies and respond to insights
  • Then, gain new perspectives from fellow CIOs. Because they understand you and the challenges you are facing are the same. Thus, you can generate ideas and share experiences.
  • Also, it is a professional network that you can easily access. In order to collect expertise from fellow CIOs, you need to be with the community. Moreover, it is a place to connect with new and old friends

.

Discuss Experiences

“This is more personal. Additionally, it’s more networking focused, and content-rich, versus salespeople.”

  • Ginny Davis, SVP, CIO & CISO

TECHNICOLOR

“It’s all about networking. Then, it’s more collaborative. Also, it is… a meeting of peers, and I… enjoy that.”

  • Glenn Coles, GM & CIO

YAMAHA MOTOR CORPORATION USA

CIO Community Programs

  • Global CIO Virtual Executive Summit
  • In-Person CIO Programs and also
  • Virtual CIO Programs

Communities

North America

In North America, there are a lot of communities. Let’s discuss each alphabetically. Also, with corresponding events available soon.

In Atlanta, there is an Atlanta CIO Virtual Town Hall this February 18, 2021. Then, in Boston, a Boston CIO Virtual Town Hall event on February 11, 2021.

Moreover, in Calgary, a CIO virtual event on December 7, 2020. Then, in Charlotte, a CIO virtual event, on December 10, 2020. Next, in Chicago, a CIO virtual event on December 1, 2020.

For the year 2021, in Denver, there is a CIO event on March 11. Also, in Dallas, on February 23. And, in Detroit, on February 19.

Other communities and events:

  • Houston – December 8, 2020 – Houston CIO Virtual Executive Summit
  • Florida – December 17, 2020 – Florida CIO Virtual Town Hall
  • Indianapolis – 12-15-20 – Indianapolis Executive Summit
  • New York – December 7, 2020 – New York CIO Virtual Boardroom
  • Ohio – February 10, 2021 – Ohio CIO Virtual Town Hall
  • San Francisco – December 9, 2020 – San Francisco CIO Virtual Executive Summit
  • Southern California – December 14, 2020 – Southern California CIO Virtual Town Hall
  • Toronto – December 2, 2020 – Toronto CIO Virtual Boardroom
  • Washington, DC – December 1, 2020 – Washington, DC CIO Virtual Executive Summit

Europe

  • Benelux – December 9, 2020 – Benelux CIO Virtual Boardroom
  • Dach – December 15, 2020 – DACH CIO Virtual Town Hall
  • Nordic – December 10, 2020 – Nordic CIO Virtual Town Hall
  • UK – December 16, 2020 – UK CIO Virtual Town Hall

Australia

  • Melbourne – December 2, 2020 – Melbourne CIO Virtual Executive Summit

Conclusion

CIO communities are like families away from home. Moreover, they will help you in many ways you can’t comprehend. Furthermore, it is a timely opportunity for you to attend the events. Of course, there are a lot of things you can learn from those events. Thus, look at where you can find the nearest around you.

Categories
CIO CIO Tools

CIO Tools: Top IT Innovation Software Tools

Today, intelligent innovation software tools are so crucial for CIOs. So, CIO tools are now available to help their team predict events. Rather than having to deal with crises as they occur.

Most likely, you want to focus your energy on a long-term vision and corporate objectives. So here are the different CIO tools that will surely make your job as CIO easier.

CIO Tools – The IT Innovation Software Tools

IT Disaster Recovery Management Software Tool

Disaster recovery doesn’t have to be a disaster. For instance, if the company has a non-existent disaster recovery plan, then you will see the carnage first-hand.

If someone hacks the server or the key hard drive goes down, then it can cause a chain reaction of IT gridlock in the company.

The intelligent IT Disaster Recovery Management Innovation Software looks at all variables.

Also creates a system that can get you backed up and operational when disaster strikes. And as quickly as possible.

Besides, it enables every relevant stakeholder to play a role. From identification of crisis to management and recovery with multi-platform integration.

So this just shows that all employees can collaborate in real-time. This will help them understand the crisis and how to recover from it. In the most effective way.

IT And Security Risk Management Intelligent Software Tool

It’s hard for CIOs to prevent or diagnose a problem when they can’t see what’s going on with their technology. Well, this software improves by leaps and bounds. But that is if they have 360-degree real-time views of risks. Both from individual up to organizational levels.

Moreover, a comprehensive reporting system transforms analytics and data into actionable intelligence. And this empowers the employees with the information they need to know.

Incident Management Intelligent Software Tool

A CIO needs to have a system in place. So whenever an incident happens, he can quickly track and resolve it. If not, then CIOs won’t be able to identify easily the patterns. Especially those that indicate a weak IT infrastructure.

This software allows staff to record and track. As well as resolve issues with a full audit trail. In this way, CIOs would be able to track everything. For instance, they will know who did what. Or when and what worked, and what didn’t.

Additionally, accountability means identifying IT failures is more efficient. And that will lead to faster recovery times.

Communication And Notification Intelligent Software Tool

Today, we’re now in the digital era. An effective team communication must involve a reliable electronic communication system. Your team can always be in contact in real-time. And that’s by using SMS and emails.

Aside from that, notifications are built-in. They can also be integrated into automated business processes. And the examples of these processes are approval requests. As well as escalations and delegations.

Business Continuity Management Intelligent Software Tool

You can be better informed in decision-making and strategizing. And that’s with the help of a centralized repository to manage people, processes, and data.

Your ability to quickly identify and assess areas needing improvement can help transform a business. Also, you can manage plans effectively and easily with a workflow engine.

Categories
CIO Guide CIO Tools

The Risk Mitigation Meaning- What It Means To Your Business

There are several threats to a business. That is why proper risk management is necessary. So what is risk mitigation meaning to your business?  Discover how you can better risk responses through this article.

Risk Mitigation Meaning

Risk mitigation is an element of Risk Management. And risk mitigation alone does not make up optimum risk management.

The word ‘mitigate’ suggests to ‘lessen, or alleviate, or reduce’. And that is exactly what risk mitigation aims for.

Moreover, risk mitigation develops strategies to ‘mitigate’ risks. 

When we say risks, there are a lot of risks to a business. It can be:

  • Cyberattack
  • Natural disasters
  • Pandemic, like what we’re experiencing today

Thus, risk mitigation aims to reduce the negative impact and effects. Of the potential risks or hazards. Moreover, it aims to develop strategies to foster business continuity. Although the entity is undergoing through the ‘event’.

On the other hand, risks are inevitable for everyone. However, an effective risk mitigation plan must help you deal with aftermaths.

Right Plan With The Right Priorities

An aspect of an effective risk mitigation plan is right prioritization. So to do this, the system must accept the amount of risk it can face. Thus, it shall help the team better deal with the situation.

Moreover, this involves proper risk evaluation. Because how you evaluate the risks impacts the whole process. It shall signal which risk comes first to respond to. So definite and appropriate responses will be taken.

5 Steps Of Developing A Risk Mitigation Plan

Risk Identification

The first part involves the identification of all possible risks. Moreover, before thinking outside the box. Take existing risks into account. Because you might overlook them.

Risk Assessment 

‘Assess’ or weigh the impact of the identified risks. You should measure the effect of these risks on the processes or system. Or for the business, as a whole. 

In addition, this step includes your assessment of the risk probability. This refers to the percentage of the risk occurring.

Prioritize Risks

Next, prioritizing follows the process. After evaluating your risks, you next need to prioritize them. This was slightly mentioned in the preceding part. 

The purpose of this is to efficiently address risks. So you can do prioritizing. By putting first the risk with the lowest rate of risk acceptability. 

Track Risk Progress

Do everything that is possible to keep track of the risks. Because risks can become more sophisticated in nature. 

For example, a cyberattack today evolves in means and nature. Thus, keeping up to date shall help in keeping security high.

Moreover, if you are placed in the usual natural disaster-prone area. Always keep up with the updates and forecasts.

Monitor Continuously

Do not mistake risk mitigation as a one-time achievement. Because this is a process. So it continues on and on.

With your risk mitigation plan, ensure that the process is working according to plan. Also, as risk levels change. Thus, ensure that your processes reflect on changes too. You sure don’t want to lose by negligence.

Categories
CIO Guide CIO Tools

Vendor Review- Tips And Techniques 2020

Vendor review is important in getting the most out of your vendor relationships. 

Importance Of Vendors

In whatever field of business that you may be in, it does not matter. Vendors or third-party suppliers all play the significance of growth in your business. Because actually, you cannot run your business without them. So there is this what we call ‘dependency’ in between.

However, instead of viewing this relationship as mutually beneficial. Some businesses tend to see this as combative. It is sad but this is true. And as a result, this often brings the poor performance of services.

Moreover, always remember this formula. If you are going to bargain on pricing, you may save. But in reality, it may bargain the quality of their services or product brings. So be mindful of the quality. Rather than the quantity, it brings.

So what are the tips and techniques that can help you?

Set A Criteria Of Value

Setting these criteria should be done before any vendor partnership. However, it’s never yet too late to establish one.

Moreover, focus on the type of quality you think a good vendor is. Also, do the assessment on a regular basis. Consider the following suggestions:

  • Set a regular time (Monthly, Quarterly, Annually) in assessing your vendors
  • Consider the vendor’s business size. Also, the number of certifications, and the reviews they receive.
  • Also, take note if they are organized with their procedures. For instance, do they have proper documentation of your transactions?

Classify & Organize

This is especially helpful if you are connected with a huge number of suppliers or vendors. Also, imagine that you are to assess each one of them. That is a tedious, and complex task.

Thus, good classification in this regard is a great help. For example, classify them according to their criticality levels. Also, you can take into consideration the impact they bring. Like, ‘what effect do they bring into your business operations’?

Set A Standard Method Of Evaluation

Another organized way is setting your official method of vendor evaluation. Several techniques are available in rating them.

For instance:

  • System metrics
  • Software applications
  • Survey forms
  • Evaluation forms

Getting integrated with software applications is a fast and advanced way. For example, you can customize a program specifically designed for this.

Another option is to pass out survey forms to your employees. However, this may be tedious. But if you’re going to have this in a more advanced way. Like doing it online, it may be beneficial too. 

Select Point Persons For Review

After gathering data of your vendor or supplier reviews. Now it’s time for assessment. 

As mentioned earlier, it is highly suggested to classify vendors into levels. So, according to level, choose the assigned person to evaluate. 

For instance, level 1 or most high-risk levels should be reviewed by the Chief Financial Officer. Or someone responsible with the best qualifications for reviewing. The same process goes with the other levels.

To Conclude

You may have more ways to optimize your vendor reviews. However, always aim for good relationships. This goes a long way in all aspects of life.